We are currently hiring for the following role:

Venue Supervisor — Red Bird

$25/hour + shared tips + 4% vacation pay

Part-time — approximately 20 hours/week

We’ve recently made some changes to the way we’re structuring operations at Red Bird and are looking to hire two part-time Venue Supervisors rather than one full-time Operations Manager.

The Venue Supervisor is a hands-on role responsible for making sure Red Bird runs smoothly during assigned shifts. You’ll be the person in charge when you’re working, supported by our bar, door and event staff.

The Role

Responsibilities will include:

  • Opening and closing the venue

  • Supervising and directing staff during shifts

  • Preparing and maintaining the venue staff schedule

  • Coordinating staff availability, shift changes and coverage

  • Ensuring appropriate staffing for concerts, events and regular operations

  • Working with the other Venue Supervisor to ensure supervisory coverage

  • Making sure the venue, washrooms and all public and staff areas are clean, organized, stocked and ready for service

  • Completing cleaning tasks as required and ensuring cleaning standards are maintained throughout each shift

  • Overseeing and actively participating in bar, snack and customer service during shifts

  • Monitoring inventory and coordinating routine ordering and deliveries

  • Welcoming artists and overseeing artist hospitality

  • Coordinating venue operations during concerts and events

  • Handling customer questions and resolving issues as they arise

  • Supporting the music school and other daytime activities as required

  • Communicating operational issues, maintenance needs and other important information to ownership and the other Venue Supervisor

What We’re Looking For

We’re looking for someone who is responsible, organized, practical and comfortable taking charge when needed.

Previous serving, bar, café or hospitality experience is strongly preferred.

You should be:

  • Comfortable supervising and directing a small team

  • Friendly and confident dealing with customers, artists and staff

  • Comfortable working behind the bar and providing hands-on service

  • Organized and able to manage staff scheduling and shift coverage

  • Reliable and able to work independently

  • Willing to pitch in wherever needed, including cleaning and maintaining the venue

  • Comfortable working in a busy live-event environment

  • Able to identify problems and deal with them without needing constant direction

  • Available to work evenings and weekends as part of your regular schedule

Previous supervisory or venue/event experience is an asset, but we’re primarily looking for someone with good judgment, a strong work ethic and the right personality for Red Bird.

Smart Serve certification is required.

Food Handler Certification is required or must be obtained shortly after hiring.

About Red Bird

Red Bird is a small, independent live music venue, music school and community space in Ottawa. We present more than 200 concerts and events each year while running a busy music school and a range of community music programs.

This isn’t a traditional management position where you spend your shift in an office. The Venue Supervisor is part of the team on the floor — serving customers, supporting staff, welcoming artists, keeping the space clean and organized, and making sure everything runs the way it should.

If that sounds like the kind of environment you’d enjoy, we’d love to hear from you.

To apply, please email geoff@redbirdlive.ca with a resume and covering letter.